Customer Problem Resolution

Root Cause. Why are your customers upset? KCG can help take the mystery out of it.  

We have Korf-ized Customer Service and provide training on proper phone etiquette, measuring progress metrically, and identifying root cause of your customer's aches and pains. We work with your staff in developing a “Best in Class” customer service organization.

WORKSHOPS

Manufacturing Process Improvement

Negotiating Win-Win Solutions

Supervising with Confidence

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Atlanta, Orlando, Knoxville

T: 404-735-0326

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