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Customer Problem Resolution
Root Cause. Why are your customers upset? KCG can help take the mystery out of it.
We have Korf-ized Customer Service and provide training on proper phone etiquette, measuring progress metrically, and identifying root cause of your customer's aches and pains. We work with your staff in developing a “Best in Class” customer service organization.

WORKSHOPS
Manufacturing Process Improvement
Negotiating Win-Win Solutions
Supervising with Confidence
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